Behavioral Health Services and Mental Health Parity
Behavioral Health Services
Sometimes you might need help with a personal or family problem. You can get behavioral health or substance abuse help when you need it. Behavioral Health Services are very private so you do not need the permission of your Primary Care Provider to get these services.
The crisis line is open 24 hours a day, 7 days a week. A qualified and trained person, fluent in both English and Spanish, will be there to help you. Interpreter services are available if you need them. If you have an emergency or you need help, please call our crisis line toll-free.
Mental Health Parity
The Mental Health Parity and Addiction Equity Act of 2008 (MHPAEA) is a federal law that makes health insurance companies offer mental health and substance use disorders services as provided for medical services. El Paso Health follows the MHPAEA. We make sure that requirements for mental health services are the same or less than medical services. If you need help, call us at 915-532-3778 or toll free at 1-877-532-3778 for Star and CHIP or toll free 833-742-3127 for STAR+PLUS. For the STAR+PLUS Service Coordination team availability please contact the hotline at 1-833-742-3127.
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Tarjeta de regalo de $25 para Walmart, para miembros menores de 18 años que acudan a una visita de seguimiento con el psiquiatra a más tardar 7 días de estar hospitalizado por un problema de salud mental. Los miembros pueden recibir una tarjeta de regalo al año.
Una tarjeta de regalo de $15 para los miembros de hasta 20 años que acudan a tiempo a un chequeo médico de Pasos Sanos de Texas.
