Pharmacy, Vision, Behavioral Health Hotline – Subcontracted Services
El Paso Health contracts with the following subcontractors to provide services to our members and providers.
Pharmacy Prescription Benefits Manager
Navitus Health Solutions is contracted to provider pharmacy services.
Learn more at https://txstarchip.navitus.com/
Toll free: (877) 908-6023
Vision Services
Envolve Benefit Options is contracted to provide members with vision services.
Envolve Customer Relations – Eligibility & Benefits, Claim Status, Find a Provider
Learn more at https://visionbenefits.envolvehealth.com
Toll free: (800) 334-3937
Behavioral Health Services
Avail Solutions is contracted for the behavioral health services hotline.
Learn more at http://www.availsolutions.com
Toll free: (800) 510-7730
CRISIS Line STAR: 877-377-6147
CRISIS Line CHIP: 877-377-6184
CRISIS Line STAR+PLUS: 877-377-2950
Non-Emergency Medical Transportation (NEMT) Service
Access2Care is contracted to provide members with NEMT services.
Learn more at https://www.access2care.net/
Toll free: (844) 572-8196 (STAR and CHIP)
Toll free: (855) 584-3530 (STAR+PLUS)
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Tarjeta de regalo de $25 para Walmart, para miembros menores de 18 años que acudan a una visita de seguimiento con el psiquiatra a más tardar 7 días de estar hospitalizado por un problema de salud mental. Los miembros pueden recibir una tarjeta de regalo al año.
Una tarjeta de regalo de $15 para los miembros de hasta 20 años que acudan a tiempo a un chequeo médico de Pasos Sanos de Texas.
